Frequently Asked Questions

Basic Information

1. Why was the Notice issued?

The District Court of Oklahoma County, Oklahoma, authorized the Notice. You have a right to know about the proposed Settlement of this class action lawsuit, and about all of your options, before the Court decides whether to grant final approval of the Settlement. The Notice explains the lawsuit, your legal rights, what benefits are available, and who can receive them.

The lawsuit is captioned Bointy, et al. v. Integris Health, Inc., Case No. CJ-2023-7235, pending in the District Court of Oklahoma County, Oklahoma. The people that filed this lawsuit are called the “Plaintiffs” (or “Class Representatives”) and the entity they sued, Integris Health, Inc., is called the “Defendant.”

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2. What is this lawsuit about?

This lawsuit alleges that Integris experienced a cyber incident on or around November 28, 2023. Specifically, the lawsuit alleges certain files that contained private information were potentially accessed. These files may have contained personal information such as name, date of birth, contact information, demographic information, and/or Social Security number. The impacted information varied person to person. Defendant notified potentially affected individuals about the Data Security Incident in compliance with applicable law.

Defendant denies any wrongdoing whatsoever. No court or other judicial body has made any judgment or other determination that Defendant has done anything wrong.

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3. What is a class action?

In a class action, one or more individuals sue on behalf of other people with similar claims. These individuals are called the “Plaintiffs” or “Class Representatives.” Together, the people included in the class action are called a “Class” or “Class Members.” One court resolves the lawsuit for all members of the class, except for those who opt out of the settlement. In this Settlement, the Class Representatives are Joseph Bointy, Yovan Brindou, Dia Campbell-Detrixhe, Kimberley Carroll, Yovany Cordero Salcedo, Clendon Detrixhe, Concepcion George, Elizabeth Grimes, Ty Harper, Shawn Johnson, Derek Manek, Brenda Kay Robinson, Zachary Warner, and Samantha King. Everyone included in this Action are Class Members.

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4. Why is there a settlement?

The Court has not decided in favor of Plaintiffs or Defendant. Instead, both sides agreed to the Settlement. The Settlement avoids the cost and risk of a trial and related appeals, while providing benefits to Settlement Class Members. The Class Representatives appointed to represent the Settlement Class, and the attorneys for the Settlement Class, Class Counsel, think the Settlement is best for all Settlement Class Members.

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Who is in the Settlement?

5. Who is included in the Settlement?

The court has defined the Class as: “All living individuals residing in the United States whose PII and/or PHI was or may have been accessed or acquired in the Data Security Incident.” Here “PII” means Personally Identifiable Information, and “PHI” means Protected Health Information. If you received the Notice of this Settlement, Integris’ records indicate that you are a Class Member.

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6. Are there exceptions to being included?

Yes. Excluded from the Class are: (1) the Judge in this case, and the Judge’s family and staff; (2) Integris' officers, directors, and related companies; and (3) anyone who validly excludes themselves from the Settlement.

If you are not sure whether you are a Class Member, you can ask for free help any time by contacting the Settlement Administrator at:

Integris Data Security Incident Settlement
c/o Settlement Administrator
P.O. Box 25205
Santa Ana, CA 92799
(844) 496-0702
info@IntegrisDataIncidentSettlement.com

You may also review the Settlement Agreement.

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The Settlement Benefits

7. What does the Settlement provide?

Integris will establish a Settlement Fund of $30,000,000.00. The Settlement Fund will first be used to pay court-approved attorneys’ fees and costs; Service Awards for the Class Representatives; and the costs of administering the Settlement. All the rest of the money will be used to pay for the benefits described below for Settlement Class Members who submit valid claims.

You may claim Credit Monitoring and Insurance services, and one (1) of the two (2) payments described below.

  • Credit Monitoring and Insurance Services. All Class Members may claim 3 years of Credit Monitoring Services from the three credit bureaus. These services will include up to $1 million of identity theft insurance.

  • Documented Loss Payment. If you incurred actual, documented out-of-pocket losses due to the Data Security Incident, you may file a claim for reimbursement. The maximum amount of this reimbursement is $25,000.00.

  • This benefit covers out-of-pocket expenses like:

    • costs associated with credit monitoring or identity theft insurance purchased directly by the claimant;

    • costs associated with requesting a credit report;

    • costs associated with a credit freeze;

    • costs associated with cancelling a payment card and/or obtaining a replacement payment card;

    • costs associated with closing a bank account and/or opening a new bank account;

    • postage, long-distance phone charges, express mail and other incidental expenses;

    • unrefunded overdraft and/or overdraft protection fees;

    • unrefunded late and/or missed payment fees and/or charges;

    • unrefunded fraudulent charges occurring on or after November 28, 2023;

    • damages and costs associated with any stolen benefits or tax returns;

    • costs associated with paying for services meant to remove the claimant's PII/PHI from the dark web that was purchased directly by the claimant; and

    • costs associated with the claimant paying a ransom demand to the perpetrator of the Data Security Incident.

    You must submit documentation, like receipts, to verify your Documented Loss Payment claim. You may submit notes to clarify other documents, but self-prepared documents by themselves are not sufficient to file a valid claim.

    If you claim a Documented Loss Payment, you cannot also claim a Pro Rata Cash Award.

  • Pro Rata Cash Award. If you are not filing a Documented Loss Payment claim, you can claim a Pro Rata Cash Award. After all expenses and other claims have been paid out, the money remaining in the Settlement Fund will be equally divided among everyone who claimed a pro rata cash award. This award is estimated to be $100.00 per person but may be more or less. The actual amount will depend on the number of valid claims that are filed.

  • The calculations that will be used to determine the actual amount of this payment are described in Paragraphs 35 and 36 of the Settlement Agreement.

If you have questions about these benefits, you can request free help at any time by contacting the Settlement Administrator at:

Integris Data Security Incident Settlement
c/o Settlement Administrator
P.O. Box 25205
Santa Ana, CA 92799
(844) 496-0702
info@IntegrisDataIncidentSettlement.com

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8. What claims am I releasing if I stay in the Class?

Defendant and its affiliates will receive a Release from all claims that could have been or that were brought against Defendant relating to the Data Security Incident. Thus, if the Settlement becomes final and you do not exclude yourself from the Settlement, you will be a Settlement Class Member and you will give up your right to sue Defendant, and its present and former parents, subsidiaries, divisions, departments, affiliates, predecessors, successors and assigns, and any and all of their past, present, and future directors, officers, executives, officials, principals, stockholders, heirs, agents, insurers, reinsurers, members, attorneys, accountants, actuaries, fiduciaries, advisors, consultants, representatives, partners, joint venturers, licensees, licensors, independent contractors, subrogees, trustees, executors, administrators, clients, customers, data owners, associated third parties, predecessors, successors and assigns, and any other person acting on Defendant’s behalf, in its capacity as such and assigns of each of them as well as covered entities associated with the Data Security Incident.

These Releases are described in Section IX of the Settlement Agreement.

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Submitting a Claim Form for a Settlement Payment

9. How do I submit a claim for a Settlement benefit?

The fastest way to submit your Claim Form is online here. If you prefer, you can download the Claim Form here and mail it to the Settlement Administrator at:

Integris Data Security Incident Settlement
c/o Settlement Administrator
P.O. Box 25205
Santa Ana, CA 92799

You may also contact the Settlement Administrator to request a Claim Form by telephone, toll free, (844) 496-0702, by email info@IntegrisDataIncidentSettlement.com, or by U.S. mail at the address above.

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10. Are there any important Settlement payment deadlines?

If you are submitting a Claim Form online, you must do so by December 22, 2025. If you are submitting a claim by U.S. mail, the completed and signed Claim Form, including supporting documentation, must be postmarked no later thanDecember 22, 2025.

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11. When will the Settlement benefits be issued?

The Court will hold a final approval hearing on December 16, 2025 (see Question 18). If the Court approves the Settlement, there may be appeals and resolving them can take time. It also takes time for all of the Claim Forms to be processed. Please be patient. Settlement payments and Credit Monitoring will begin after the Settlement has obtained Court approval and the time for all appeals has expired.

Settlement payments will be distributed if the Court grants final approval, and after any appeals are resolved.

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The Lawyers Representing You

12. Do I have a lawyer in the case?

Yes, the Court appointed attorneys William B. Federman of Federman & Sherwood and James J. Pizzirusso of Hausfeld LLP, to represent you and other Class Members (“Class Counsel”).

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13. Should I get my own lawyer?

You will not be charged for Class Counsel’s services. If you want your own lawyer, you may hire one at your expense.

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14. How will Class Counsel be paid?

Class Counsel will ask the Court to approve attorneys’ fees of up to 33.33% of the total value of the Settlement and costs up to $75,000, to be paid from the Settlement Fund. Class Counsel will also ask for Service Awards of $5,000.00 for each of the Class Representatives. Service Awards will be paid from the Settlement Fund.

Any attorneys’ fees, costs and Service Award payments must be approved by the Court. The Court may award less than the amounts requested.

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Excluding Yourself from the Settlement

15. How do I opt out of the Settlement?

If you do not want to be part of the Settlement, you must formally exclude yourself from the Settlement. This is called a Request for Exclusion and is sometimes also called “opting out.” If you opt out, you will not receive any Settlement benefits, but you will keep any rights you may have to sue Integris on your own about the legal issues in this case. If you exclude yourself, you are telling the Court that you do not want to be part of the Settlement. You will not be eligible to receive any Settlement benefits if you exclude yourself. The deadline to exclude yourself from the Settlement is November 21, 2025.

To be valid, your Request for Exclusion must have the following information:

  1. the name of the Action: Bointy, et al. v. Integris Health, Inc., Case No. CJ-2023-7235, pending in the District Court of Oklahoma County, Oklahoma;

  2. your full name, mailing address, email address, and telephone number;

  3. personal signature; and

  4. the words “Request for Exclusion” or a clear and similar statement that you do not want to participate in the Settlement.

You may only exclude yourself, not any other person.

Mail your Request for Exclusion to the Settlement Administrator at:

Integris Data Security Incident Settlement
ATTN: Exclusion Request
PO Box 25205
Santa Ana, CA 92799

Your Request for Exclusion must be postmarked by November 21, 2025.

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Commenting on or Objecting to the Settlement

16. How do I tell the Court if I like or do not like the Settlement?

If you are a Class Member and do not like part or all of the Settlement, you can object to it. Objecting means telling the Court the reasons why you think the Court should not approve the Settlement. The Court will consider your views.

You cannot object if you have excluded yourself from the Settlement (see Question 15).

You must provide the following information for the Court to consider your objection:

  1. the name of the Action: Bointy, et al. v. Integris Health, Inc., Case No. CJ-2023-7235, pending in the District Court of Oklahoma County, Oklahoma;

  2. your full name, mailing address, email address, and telephone number;

  3. a statement affirming that you are a Class Member because you received a Notice of Data Security Incident letter from Integris;

  4. a statement that you object to some or all of the Settlement;

  5. a clear description of all the reasons you object, including any legal support you may have for your objection;

  6. a statement about whether your objection applies only to you or to all Class Members;

  7. if you have hired your own lawyer to represent you, please provide their name, mailing address, email address, telephone number, and signature;

  8. the names, courts, and docket numbers of any cases in which you or your attorney has objected in the past 3 years;

  9. whether or not you or your lawyer would like to speak at the Final Approval Hearing;

  10. your signature (or, if you have hired your own lawyer, your lawyer's signature).

For your objection to be valid, it must meet each of these requirements.

To be considered by the Court, you must file your complete objection with the Clerk of Court by November 21, 2025. You must also send copies of the objection to both Class Counsel and counsel for Defendant.

Clerk of the Court

Class Counsel

Counsel for Defendant

Clerk of the Court
District Court of Oklahoma
County, Oklahoma
321 Park Ave.
Oklahoma City, OK 73102




William B. Federman
Federman & Sherwood
10205 N. Pennsylvania Ave.
Oklahoma City, OK 73120

James J. Pizzirusso
Hausfeld LLP
1200 17th Street, NW, Suite 600
Washington, DC 20036

Amanda Harvey
Mullen Coughlin LLC
1452 Hughes Road
Suite 200
Grapevine, TX 76051




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17. What is the difference between objecting and excluding?

Objecting is telling the Court that you do not like something about the Settlement. You can object to the Settlement only if you do not exclude yourself from the Settlement. Excluding yourself from the Settlement is opting out and stating to the Court that you do not want to be part of the Settlement. If you opt out of the Settlement, you cannot object to it because the Settlement no longer affects you.

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The Court's Final Approval Hearing

18. When is the Court's Final Approval Hearing?

The Court will hold a Final Approval Hearing in Judge Brent C. Dishman’s Courtroom at the District Court of Oklahoma County, Oklahoma, at 321 Park Ave., Oklahoma City, OK 73102 on December 16, 2025, at 10:00 a.m. Central Time.

At the Final Approval Hearing, the Court will decide whether to approve the Settlement. The Court will also decide how Class Counsel should be paid, and whether to award Service Awards to the Class Representatives. The Court will also consider any objections to the Settlement.

If you are a Class Member, you or your lawyer may ask permission to speak at the hearing at your own cost (see Question 16).

The date and time of this hearing may change without further notice. Please check the Important Dates page for updates.

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19. Do I have to come to the Final Approval Hearing?

No. Class Counsel will answer any questions the Court may have. You may attend at your own expense if you wish, but you do not have to.

If you file an objection, you do not have to come to the Final Approval Hearing to talk about it; the Court will consider it as long as it was filed on time. You may also pay your own lawyer to attend, but you do not have to.

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If I Do Nothing

20. What happens if I do nothing at all?

if you do nothing, you will not receive a benefit from this Settlement. You will also give up the rights described in Question 8.

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Getting More Information

21. How do I get more information?

This website is a summary of the proposed Settlement. The full Settlement Agreement and other related documents are available on the Important Documents page.

If you have additional questions, you can request free help at any time by contacting the Settlement Administrator at:

Integris Data Security Incident Settlement
c/o Settlement Administrator
P.O. Box 25205
Santa Ana, CA 92799
(844) 496-0702
info@IntegrisDataIncidentSettlement.com

You can obtain copies of publicly filed documents by visiting the office of the Clerk of the Court, District Court of Oklahoma County, Oklahoma, 321 Park Ave., Oklahoma City, OK 73102.

Do not contact the Court or Clerk of Court regarding the Settlement.

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